カーネル5.0.0でUbuntu 19.04を起動するとランダムシステムがハングする

Question

最近、Ubuntuシステム（19.04）でいくつかの問題が発生しています。カーネル5.0.0によるグラフィックインターフェイスの処理方法に関連していると思います。

私のコンピューターはAsus ZenBook 13（数か月前に購入したもの）で、GPUが統合されています（Intel HD Graphics、「ウィスキーレイク」）。

主な問題は、システムを適切に起動するために、20回または30回（再）ブートする必要があることです。ほとんどの場合、GRUBメニューの後で紫色の画面に止まり、ファンは最大速度で回転します。コンピュータを停止するには、電源ボタンを押し続けるしかありません。完全にランダムなようです。私はグラフィック設定の問題を強く疑っています。 buntuが正しく起動すると、問題なく使用できます —すべてが正常に応答するようです。

Ubuntuを完全に再インストールしてみましたが、問題は解決しませんでした。なんらかの理由で、さらに悪化しました。今では、Live USBドライブでも正しくロードされません（セーフグラフィックモードでも、[Ubuntuを試す/ Ubuntuをインストール]オプションを選択すると、黒い画面が表示されます）。 xserverをいじった可能性がありますが、クリーンな方法で再インストールする方法についてはわかりません。

GRUBコマンド（acpi=off...）へのnomodesetやその他のさまざまなコマンドの挿入など、他のスレッドで見つかる可能性のあるさまざまな解決策を試しましたが、役に立ちませんでした。場合によっては、nomodesetを使用してコンソールモードにアクセスできます。ただし、前述のように、完全にランダムになっているようです。

dmesg -lerrは、多くのACPIエラーを返します。

[ 0.180812] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS01._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.180819] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.180823] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS01._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.180826] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.182034] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS02._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.182038] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.182040] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS02._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.182043] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.183243] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS03._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.183246] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.183249] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS03._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.183251] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.184456] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS04._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.184459] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.184462] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS04._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.184465] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.185665] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS05._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.185668] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.185671] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS05._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.185673] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.186873] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS06._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.186876] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.186879] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS06._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.186882] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.188082] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS07._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.188086] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.188088] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS07._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.188091] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.189291] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS08._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.189294] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.189297] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS08._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.189300] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.190500] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS09._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.190503] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.190506] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS09._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.190508] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.191706] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS10._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.191709] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.191712] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.HS10._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.191714] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.192959] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.USR1._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.192962] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.192965] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.USR1._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.192968] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.192972] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.USR2._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.192974] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.192977] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.USR2._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.192980] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.193005] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.SS01._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.193008] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.193011] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.SS01._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.193013] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.193038] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.SS02._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.193041] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.193044] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.SS02._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.193046] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.193071] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.SS03._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.193074] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.193076] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.SS03._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.193079] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.193103] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.SS04._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.193106] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.193109] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.SS04._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.193111] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.193136] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.SS05._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.193139] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.193142] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.SS05._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.193144] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.193169] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.SS06._UPC], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.193172] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.193174] ACPI BIOS Error (bug): Failure creating [\_SB.PCI0.XHC.RHUB.SS06._PLD], AE_ALREADY_EXISTS (20181213/dswload2-324) [ 0.193177] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20181213/psobject-221) [ 0.819098] Couldn't get size: 0x800000000000000e

すでに無効になっているセキュアモードと高速ブートモードを除いて、BIOSメニューのオプションを変更できません。

私は専門家ではありません。あなたが私に尋ねるかもしれないすべてのログを喜んで提供します。

このランダムブートの成功の原因は何でしょうか？

Ashish Adhikari · Answer

公式のasus WebサイトからBIOSを更新しましたが、問題は解消されたようです。こちらがサポートWebサイトで、モデル用にダウンロードできます。これらの手順に従って、新しいBIOSをPCにフラッシュします。