Ubuntu 16.04、定期的なキーボードクラッシュ、マウスの動作、強制再起動が必要

Question

だから、Ubuntu 16.04でクラッシュするキーボードに関する他の投稿を見ましたが、私が抱えている問題とまったく同じ問題はないようです。

キーボードとキーボードのみがクラッシュするので、私の状況は興味深いです。マウスはまだカーソルを動かすことができ、左クリック/右クリックは期待される操作を実行します。追加のボーナスは、これが発生すると、強制的に再起動する必要があることです。通常の再起動は無期限にハングし、電源ボタンを押し続ける必要があります。

私のシステムは、i7クアッドコアプロセッサ、Nvidia専用グラフィックス、12GB RAM、M2 SSD、Sata SSDを搭載したLenovo Ideapadです。

詳細なハードウェアの詳細：

lenovo-ideapad-y700-15isk description: Notebook product: 80NV (LENOVO_MT_80NV_BU_idea_FM_Lenovo ideapad Y700-15ISK) vendor: LENOVO version: Lenovo ideapad Y700-15ISK serial: PF0D4BSZ width: 64 bits capabilities: smbios-2.8 dmi-2.8 vsyscall32 configuration: administrator_password=disabled chassis=notebook family=IDEAPAD frontpanel_password=disabled keyboard_password=disabled power-on_password=disabled sku=LENOVO_MT_80NV_BU_idea_FM_Lenovo ideapad Y700-15ISK uuid=11C8ECF5-6963-E511-BA4C-507B9D456BF4 *-core description: Motherboard product: Allsparks 5A vendor: LENOVO physical id: 0 version: SDK0J40709 WIN serial: PF0D4BSZ slot: Type2 - Board Chassis Location *-firmware description: BIOS vendor: LENOVO physical id: 0 version: CDCN25WW date: 09/04/2015 size: 128KiB capacity: 6080KiB capabilities: pci upgrade shadowing cdboot bootselect edd int13floppynec int13floppytoshiba int13floppy360 int13floppy1200 int13floppy720 int13floppy2880 int9keyboard int10video acpi usb biosbootspecification uefi *-cpu description: CPU product: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz vendor: Intel Corp. physical id: 4 bus info: cpu@0 version: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz serial: To Be Filled By O.E.M. slot: U3E1 size: 3099MHz capacity: 3500MHz width: 64 bits clock: 100MHz capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc art Arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single pti intel_pt tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp cpufreq configuration: cores=4 enabledcores=4 threads=8 *-cache:0 description: L1 cache physical id: 6 slot: L1 Cache size: 128KiB capacity: 128KiB capabilities: synchronous internal write-back instruction configuration: level=1 *-cache:1 description: L2 cache physical id: 7 slot: L2 Cache size: 1MiB capacity: 1MiB capabilities: synchronous internal write-back unified configuration: level=2 *-cache:2 description: L3 cache physical id: 8 slot: L3 Cache size: 6MiB capacity: 6MiB capabilities: synchronous internal write-back unified configuration: level=3 *-cache description: L1 cache physical id: 5 slot: L1 Cache size: 128KiB capacity: 128KiB capabilities: synchronous internal write-back data configuration: level=1 *-memory description: System Memory physical id: 1c slot: System board or motherboard size: 12GiB *-bank:0 description: SODIMM Synchronous 2133 MHz (0.5 ns) product: HMA451S6AFR8N-TF vendor: SK Hynix physical id: 0 serial: 37257723 slot: ChannelA-DIMM0 size: 4GiB width: 64 bits clock: 2133MHz (0.5ns) *-bank:1 description: [empty] physical id: 1 slot: ChannelA-DIMM1 *-bank:2 description: SODIMM Synchronous 2133 MHz (0.5 ns) product: HMA41GS6AFR8N-TF vendor: SK Hynix physical id: 2 serial: 81393322 slot: ChannelB-DIMM0 size: 8GiB width: 64 bits clock: 2133MHz (0.5ns) *-bank:3 description: [empty] physical id: 3 slot: ChannelB-DIMM1 *-pci description: Host bridge product: Sky Lake Host Bridge/DRAM Registers vendor: Intel Corporation physical id: 100 bus info: pci@0000:00:00.0 version: 07 width: 32 bits clock: 33MHz configuration: driver=skl_uncore resources: irq:0 *-pci:0 description: PCI bridge product: Sky Lake PCIe Controller (x16) vendor: Intel Corporation physical id: 1 bus info: pci@0000:00:01.0 version: 07 width: 32 bits clock: 33MHz capabilities: pci pm msi pciexpress normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:122 ioport:4000(size=4096) memory:93000000-93ffffff ioport:80000000(size=301989888) *-display description: 3D controller product: GM107M [GeForce GTX 960M] vendor: NVIDIA Corporation physical id: 0 bus info: pci@0000:01:00.0 version: a2 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=nouveau latency=0 resources: irq:129 memory:93000000-93ffffff memory:80000000-8fffffff memory:90000000-91ffffff ioport:4000(size=128) *-display description: VGA compatible controller product: Intel Corporation vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 06 width: 64 bits clock: 33MHz capabilities: pciexpress msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:130 memory:92000000-92ffffff memory:a0000000-afffffff ioport:5000(size=64) memory:c0000-dffff *-usb description: USB controller product: Sunrise Point-H USB 3.0 xHCI Controller vendor: Intel Corporation physical id: 14 bus info: pci@0000:00:14.0 version: 31 width: 64 bits clock: 33MHz capabilities: pm msi xhci bus_master cap_list configuration: driver=xhci_hcd latency=0 resources: irq:126 memory:94300000-9430ffff *-usbhost:0 product: xHCI Host Controller vendor: Linux 4.13.0-31-generic xhci-hcd physical id: 0 bus info: usb@1 logical name: usb1 version: 4.13 capabilities: usb-2.00 configuration: driver=hub slots=16 speed=480Mbit/s *-usb:0 description: Audio device product: AT2005USB vendor: Audio-Technica physical id: 1 bus info: usb@1:1 version: 1.00 capabilities: usb-1.10 audio-control configuration: driver=usbhid maxpower=100mA speed=12Mbit/s *-usb:1 description: Keyboard product: Microsoft vendor: Microsoft physical id: 3 bus info: usb@1:3 version: 6.34 capabilities: usb-2.00 configuration: driver=usbhid maxpower=100mA speed=12Mbit/s *-usb:2 description: Video product: Lenovo EasyCamera vendor: NXP (Philips Semi, Signetics) physical id: 6 bus info: usb@1:6 version: 12.18 serial: 200901010001 capabilities: usb-2.00 configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s *-usb:3 description: Bluetooth wireless interface vendor: Intel Corp. physical id: b bus info: usb@1:b version: 0.01 capabilities: bluetooth usb-2.00 configuration: driver=btusb maxpower=100mA speed=12Mbit/s *-usbhost:1 product: xHCI Host Controller vendor: Linux 4.13.0-31-generic xhci-hcd physical id: 1 bus info: usb@2 logical name: usb2 version: 4.13 capabilities: usb-3.00 configuration: driver=hub slots=8 speed=5000Mbit/s *-communication description: Communication controller product: Sunrise Point-H CSME HECI #1 vendor: Intel Corporation physical id: 16 bus info: pci@0000:00:16.0 version: 31 width: 64 bits clock: 33MHz capabilities: pm msi bus_master cap_list configuration: driver=mei_me latency=0 resources: irq:131 memory:9432a000-9432afff *-storage description: SATA controller product: Sunrise Point-H SATA Controller [AHCI mode] vendor: Intel Corporation physical id: 17 bus info: pci@0000:00:17.0 version: 31 width: 32 bits clock: 66MHz capabilities: storage msi pm ahci_1.0 bus_master cap_list configuration: driver=ahci latency=0 resources: irq:127 memory:94328000-94329fff memory:9432d000-9432d0ff ioport:5080(size=8) ioport:5088(size=4) ioport:5060(size=32) memory:9432b000-9432b7ff *-pci:1 description: PCI bridge product: Sunrise Point-H PCI Express Root Port #2 vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: f1 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:123 memory:94200000-942fffff *-generic description: SD Host controller product: SD/MMC Card Reader Controller vendor: O2 Micro, Inc. physical id: 0 bus info: pci@0000:07:00.0 version: 01 width: 32 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=sdhci-pci latency=0 resources: irq:17 memory:94201000-94201fff memory:94200000-942007ff *-pci:2 description: PCI bridge product: Sunrise Point-H PCI Express Root Port #3 vendor: Intel Corporation physical id: 1c.2 bus info: pci@0000:00:1c.2 version: f1 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:124 memory:94100000-941fffff *-network description: Wireless interface product: Wireless 8260 vendor: Intel Corporation physical id: 0 bus info: pci@0000:08:00.0 logical name: wlp8s0 version: 3a serial: a4:34:d9:2e:13:b4 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwlwifi driverversion=4.13.0-31-generic firmware=31.560484.0 ip=192.168.0.9 latency=0 link=yes multicast=yes wireless=IEEE 802.11 resources: irq:132 memory:94100000-94101fff *-pci:3 description: PCI bridge product: Sunrise Point-H PCI Express Root Port #4 vendor: Intel Corporation physical id: 1c.3 bus info: pci@0000:00:1c.3 version: f1 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:125 ioport:3000(size=4096) memory:94000000-940fffff *-network description: Ethernet interface product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:09:00.0 logical name: enp9s0 version: 15 serial: 50:7b:9d:45:6b:f4 size: 10Mbit/s capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8168h-2_0.0.2 02/26/15 latency=0 link=no multicast=yes port=MII speed=10Mbit/s resources: irq:128 ioport:3000(size=256) memory:94004000-94004fff memory:94000000-94003fff *-isa description: ISA bridge product: Sunrise Point-H LPC Controller vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 31 width: 32 bits clock: 33MHz capabilities: isa bus_master configuration: latency=0 *-memory UNCLAIMED description: Memory controller product: Sunrise Point-H PMC vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 version: 31 width: 32 bits clock: 33MHz (30.3ns) capabilities: bus_master configuration: latency=0 resources: memory:94324000-94327fff *-multimedia description: Audio device product: Sunrise Point-H HD Audio vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 31 width: 64 bits clock: 33MHz capabilities: pm msi bus_master cap_list configuration: driver=snd_hda_intel latency=32 resources: irq:133 memory:94320000-94323fff memory:94310000-9431ffff *-serial UNCLAIMED description: SMBus product: Sunrise Point-H SMBus vendor: Intel Corporation physical id: 1f.4 bus info: pci@0000:00:1f.4 version: 31 width: 64 bits clock: 33MHz configuration: latency=0 resources: memory:9432c000-9432c0ff ioport:5040(size=32) *-scsi:0 physical id: 1 logical name: scsi0 capabilities: emulated *-disk description: ATA Disk product: SAMSUNG MZNLN256 physical id: 0.0.0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: 3L0Q serial: S22YNXAG923352 size: 238GiB (256GB) capabilities: gpt-1.00 partitioned partitioned:gpt configuration: ansiversion=5 guid=2742465a-f2e0-4434-9cc7-b9086a74a122 logicalsectorsize=512 sectorsize=512 *-volume:0 description: Windows FAT volume vendor: mkfs.fat physical id: 1 bus info: scsi@0:0.0.0,1 logical name: /dev/sda1 logical name: /boot/efi version: FAT32 serial: 3b8a-3e98 size: 510MiB capacity: 511MiB capabilities: boot fat initialized configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=rw,relatime,fmask=0077,dmask=0077,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro name=EFI System Partition state=mounted *-volume:1 description: EXT4 volume vendor: Linux physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 logical name: / version: 1.0 serial: 00360d30-bf3f-43de-a904-6fdecf9ae5b3 size: 226GiB capabilities: journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized configuration: created=2018-01-14 15:55:20 filesystem=ext4 lastmountpoint=/ modified=2018-01-25 14:44:02 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2018-01-25 14:44:03 state=mounted *-volume:2 description: Linux swap volume vendor: Linux physical id: 3 bus info: scsi@0:0.0.0,3 logical name: /dev/sda3 version: 1 serial: 0ed1f940-bfba-4438-9c09-778054bfcfb9 size: 11GiB capacity: 11GiB capabilities: nofs precious readonly hidden nomount swap initialized configuration: filesystem=swap pagesize=4095 *-scsi:1 physical id: 2 logical name: scsi2 capabilities: emulated *-disk description: ATA Disk product: Crucial_CT525MX3 physical id: 0.0.0 bus info: scsi@2:0.0.0 logical name: /dev/sdb version: R040 serial: 1703157E8D44 size: 489GiB (525GB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 logicalsectorsize=512 sectorsize=512 signature=8819b526 *-volume description: Windows NTFS volume physical id: 1 bus info: scsi@2:0.0.0,1 logical name: /dev/sdb1 logical name: /media/user/CRUCIAL version: 3.1 serial: b8128075-f5d9-2a48-bcea-0c558c3278f8 size: 489GiB capacity: 489GiB capabilities: primary bootable ntfs initialized configuration: clustersize=4096 created=2017-03-17 00:22:08 filesystem=ntfs label=CRUCIAL modified_by_chkdsk=true mount.fstype=fuseblk mount.options=rw,nosuid,nodev,relatime,user_id=0,group_id=0,default_permissions,allow_other,blksize=4096 mounted_on_nt4=true resize_log_file=true state=mounted upgrade_on_mount=true

編集：今日は再び起こったが、今回は何か違う。最後に押したキーは、無限に続きました。（スペースキー）

uname -rの出力

4.13.0-32-generic

apt list --installed | grep microcodeの出力

intel-microcode/xenial-updates,xenial-security,now 3.20180108.0+really20170707ubuntu16.04.1 AMD64 [installed]

lsmod | grep peaqは何も出力しません

WinEunuuchs2Unix · Accepted Answer

WindowsでLenovo BIOSを更新する

幸い、2番目のSSD（/dev/sdb）にはまだWindowsがインストールされているため、ラップトップにBIOSアップデートを適用できます。多くのユーザーは、BIOSのバグが原因でキーボードがフリーズすると報告しています。ソリューションはWindows経由でのみ適用でき、そのバグには Linux BIOSアップデートなしが表示されます。

Linux用Intel Microcodeを更新する

問題がある場合は、Ubuntu/Linuxで最新のIntel Microcodeを入手することをお勧めします。

Ubuntu Software Settingsから、一番下のオプションIntel Microcodeをチェックして、次回起動時にサポートを有効にします。

古いカーネルに戻るか、最新の4.14.xxカーネルを取得します

多くのUbuntuユーザーは、2018年の初めに急いでリリースされたMeltdownパッチの問題を報告し、Kernel 4.10.0-42のユーザーをKernel 4.13.0-26にスケジュールより早くしました。

もっと読むことができますこちら。