web-dev-qa-db-ja.com

混乱-更新が記録されていないのに、なぜWindows 10が再起動したのですか?

Windows 10 Homeマシンで非常に奇妙な動作を目撃しました。夕食に行くためにラップトップをロックしました。戻ってロックを解除すると、Windowsが再起動したことは明らかでした。 ExcelとWordはリカバリ保存で開き、他のいくつかのプログラムは完全に閉じられました。以前に閉じたにもかかわらず、通常はシステムと一緒に起動するいくつかのプログラムが実行されていました。

2月25日〜19:00にログオンしました。 1〜2時間前にラップトップをロックしたので、その間に問題が発生したに違いありません。いくつかのイベントビューア情報の下(システムログ。必要に応じてアプリケーションログを投稿することもできます):

Error   25/02/2018 19:13:01 DistributedCOM  10016   None
Error   25/02/2018 19:08:15 DistributedCOM  10016   None
Information 25/02/2018 19:06:44 Service Control Manager 7040    None
Information 25/02/2018 19:04:22 Service Control Manager 7040    None
Warning 25/02/2018 19:01:42 Netwtw04    6105    None
Information 25/02/2018 19:01:02 Service Control Manager 7040    None
Warning 25/02/2018 19:00:53 Netwtw04    6105    None
Error   25/02/2018 19:00:11 DistributedCOM  10010   None
Information 25/02/2018 18:58:25 Service Control Manager 7040    None
Error   25/02/2018 18:58:20 DistributedCOM  10016   None
Error   25/02/2018 18:58:19 DistributedCOM  10016   None
Information 25/02/2018 18:58:17 FilterManager   6   None
Information 25/02/2018 18:58:17 Kernel-General  16  None
Information 25/02/2018 18:58:17 Kernel-General  16  None
Information 25/02/2018 18:58:17 Kernel-General  16  None
Information 25/02/2018 18:58:10 Kernel-General  16  None
Error   25/02/2018 18:58:09 DistributedCOM  10016   None
Error   25/02/2018 18:58:09 DistributedCOM  10016   None
Error   25/02/2018 18:58:09 DistributedCOM  10016   None
Error   25/02/2018 18:58:09 DistributedCOM  10016   None
Error   25/02/2018 18:58:09 DistributedCOM  10016   None
Error   25/02/2018 18:58:09 DistributedCOM  10016   None
Error   25/02/2018 18:58:09 DistributedCOM  10016   None
Error   25/02/2018 18:58:09 DistributedCOM  10016   None
Information 25/02/2018 18:58:08 Kernel-General  16  None
Information 25/02/2018 18:58:06 Kernel-General  16  None
Information 25/02/2018 18:58:04 Kernel-General  16  None
Information 25/02/2018 18:58:04 Kernel-General  16  None
Error   25/02/2018 18:58:00 DistributedCOM  10016   None
Error   25/02/2018 18:58:00 DistributedCOM  10016   None
Information 25/02/2018 18:58:00 UserModePowerService    12  (10)
Information 25/02/2018 18:58:00 Kernel-General  16  None
Information 25/02/2018 18:58:00 Kernel-General  15  None
Information 25/02/2018 18:58:00 Winlogon    7001    (1101)
Information 25/02/2018 18:09:56 Service Control Manager 7040    None
Information 25/02/2018 18:07:53 Service Control Manager 7040    None
Error   25/02/2018 18:07:41 DistributedCOM  10010   None
Information 25/02/2018 18:05:46 TPM-WMI 1025    None
Information 25/02/2018 18:05:46 Kernel-General  16  None
Information 25/02/2018 18:05:44 TPM-WMI 1025    None
Information 25/02/2018 18:05:42 TPM 18  None
Information 25/02/2018 18:05:41 Service Control Manager 7040    None
Information 25/02/2018 18:05:41 Kernel-General  16  None
Warning 25/02/2018 18:05:41 WHEA-Logger 17  None
Warning 25/02/2018 18:05:41 WHEA-Logger 17  None
Warning 25/02/2018 18:05:41 WHEA-Logger 17  None
Warning 25/02/2018 18:05:41 WHEA-Logger 17  None
Warning 25/02/2018 18:05:41 WHEA-Logger 17  None
Warning 25/02/2018 18:05:41 WHEA-Logger 17  None
Information 25/02/2018 18:05:41 Service Control Manager 7026    None
Information 25/02/2018 18:05:40 WLAN-AutoConfig 4000    None
Information 25/02/2018 18:05:39 Kernel-General  16  None
Information 25/02/2018 18:05:39 UserModePowerService    12  (10)
Information 25/02/2018 18:05:39 UserModePowerService    12  (10)
Information 25/02/2018 18:05:39 UserModePowerService    12  (10)
Information 25/02/2018 18:05:39 FilterManager   6   None
Information 25/02/2018 18:05:39 FilterManager   6   None
Information 25/02/2018 18:05:39 FilterManager   6   None
Information 25/02/2018 18:05:39 Lfsvc   2   None
Information 25/02/2018 18:05:39 FilterManager   6   None
Information 25/02/2018 18:05:39 DHCPv6-Client   51046   Service State Event
Information 25/02/2018 18:05:39 Dhcp-Client 50103   Service State Event
Information 25/02/2018 18:05:39 Dhcp-Client 50036   Service State Event
Information 25/02/2018 18:05:39 EventLog    6013    None
Information 25/02/2018 18:05:39 EventLog    6009    None
Information 25/02/2018 18:05:39 EventLog    6005    None
Information 25/02/2018 18:05:39 UserModePowerService    12  (10)
Information 25/02/2018 18:05:39 Kernel-General  16  None
Information 25/02/2018 18:05:39 UserModePowerService    12  (10)
Information 25/02/2018 18:05:39 UserModePowerService    12  (10)
Information 25/02/2018 18:05:39 UserModePowerService    12  (10)
Information 25/02/2018 18:05:39 UserModePowerService    12  (10)
Information 25/02/2018 18:05:39 UserModePowerService    12  (10)
Information 25/02/2018 18:05:39 Kernel-General  16  None
Information 25/02/2018 18:05:39 Kernel-General  16  None
Information 25/02/2018 18:05:39 Kernel-General  16  None
Information 25/02/2018 18:05:39 Directory-Services-SAM  16962   None
Information 25/02/2018 18:05:39 Kernel-General  16  None
Information 25/02/2018 18:05:39 Wininit 14  None
Information 25/02/2018 18:05:38 FilterManager   6   None
Information 25/02/2018 18:05:37 FilterManager   6   None
Information 25/02/2018 18:05:37 Kernel-General  16  None
Information 25/02/2018 18:05:37 BTHUSB  18  None
Information 25/02/2018 18:05:36 Kernel-General  15  None
Information 25/02/2018 18:05:34 Ntfs (Microsoft-Windows-Ntfs)   98  None
Information 25/02/2018 18:05:34 Kernel-Power    521 (220)
Information 25/02/2018 18:05:34 MEIx64  2   None
Information 25/02/2018 18:05:34 Ntfs (Microsoft-Windows-Ntfs)   98  None
Information 25/02/2018 18:05:34 Kernel-Power    521 (220)
Information 25/02/2018 18:05:34 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)   55  (47)
Information 25/02/2018 18:05:34 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)   55  (47)
Information 25/02/2018 18:05:34 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)   55  (47)
Information 25/02/2018 18:05:34 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)   55  (47)
Information 25/02/2018 18:05:34 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)   55  (47)
Information 25/02/2018 18:05:34 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)   55  (47)
Information 25/02/2018 18:05:34 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)   55  (47)
Information 25/02/2018 18:05:34 Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power)   55  (47)
Information 25/02/2018 18:05:34 Netwtw04    7010    None
Information 25/02/2018 18:05:34 Ntfs (Microsoft-Windows-Ntfs)   98  None
Information 25/02/2018 18:05:34 Netwtw04    7001    None
Information 25/02/2018 18:05:34 Netwtw04    7036    None
Warning 25/02/2018 18:05:34 Kernel-PnP  219 (212)
Information 25/02/2018 18:05:34 DriverFrameworks-UserMode   10118   Startup of the UMDF reflector
Information 25/02/2018 18:05:33 Kernel-Power    172 (203)
Information 25/02/2018 18:05:33 FilterManager   6   None
Information 25/02/2018 18:05:33 FilterManager   6   None
Information 25/02/2018 18:05:33 FilterManager   6   None
Information 25/02/2018 18:05:33 Ntfs (Microsoft-Windows-Ntfs)   98  None
Error   25/02/2018 18:05:33 hpdskflt    1001    None
Information 25/02/2018 18:05:33 FilterManager   6   None
Information 25/02/2018 18:05:33 FilterManager   6   None
Information 25/02/2018 18:05:33 FilterManager   6   None
Information 25/02/2018 18:05:33 FilterManager   6   None
Information 25/02/2018 18:05:33 FilterManager   6   None
Information 25/02/2018 18:05:32 Kernel-Boot 30  (21)
Information 25/02/2018 18:05:32 Kernel-Boot 32  (58)
Information 25/02/2018 18:05:32 Kernel-Boot 18  (57)
Information 25/02/2018 18:05:32 Kernel-Boot 25  (32)
Information 25/02/2018 18:05:32 Kernel-Boot 27  (33)
Information 25/02/2018 18:05:32 Kernel-Boot 20  (31)
Information 25/02/2018 18:05:32 Kernel-Boot 153 (62)
Information 25/02/2018 18:05:32 Kernel-General  12  (1)
Information 25/02/2018 18:05:25 Kernel-General  13  (2)
Warning 25/02/2018 18:05:25 DNS Client Events   1014    (1014)
Information 25/02/2018 18:05:23 Kernel-Power    109 (103)
Information 25/02/2018 18:05:18 WLAN-AutoConfig 4001    None
Information 25/02/2018 18:05:17 EventLog    6006    None
Information 25/02/2018 18:05:17 Dhcp-Client 50037   Service State Event
Information 25/02/2018 18:05:17 Dhcp-Client 50106   Service State Event
Information 25/02/2018 18:05:17 DHCPv6-Client   51057   Service State Event
Information 25/02/2018 18:05:17 DHCPv6-Client   51057   Service State Event
Information 25/02/2018 18:05:17 DHCPv6-Client   51047   Service State Event
Information 25/02/2018 18:05:17 Dhcp-Client 50105   Service State Event
Information 25/02/2018 18:05:17 Dhcp-Client 50104   Service State Event
Error   25/02/2018 18:05:15 DistributedCOM  10005   None
Error   25/02/2018 18:05:14 Service Control Manager 7023    None
Information 25/02/2018 18:05:13 Winlogon    7002    (1102)
Error   25/02/2018 18:05:13 DistributedCOM  10010   None
Error   25/02/2018 18:05:13 DistributedCOM  10010   None
Error   25/02/2018 18:05:13 DistributedCOM  10010   None
Error   25/02/2018 18:05:13 DistributedCOM  10010   None
Error   25/02/2018 18:05:13 DistributedCOM  10010   None
Error   25/02/2018 18:05:13 DistributedCOM  10010   None
Information 25/02/2018 18:05:00 User32  1074    None
Information 25/02/2018 18:01:22 Kernel-General  1   (5)
Information 25/02/2018 18:01:22 Time-Service    35  None
Information 25/02/2018 18:01:18 Kernel-General  16  None
Information 25/02/2018 18:01:07 Time-Service    37  None
Information 25/02/2018 18:01:06 Time-Service    158 None
Information 25/02/2018 18:01:01 Kernel-General  15  None
Information 25/02/2018 18:00:59 Kernel-General  16  None
Information 25/02/2018 18:00:58 Kernel-General  15  None
Information 25/02/2018 18:00:57 Kernel-General  16  None
Information 25/02/2018 18:00:57 Kernel-General  16  None
Information 25/02/2018 18:00:57 Kernel-General  15  None
Information 25/02/2018 18:00:50 Kernel-General  11  None
Information 25/02/2018 18:00:50 Kernel-General  11  None
Information 25/02/2018 18:00:50 Kernel-General  15  None
Information 25/02/2018 18:00:02 Service Control Manager 7040    None
Information 25/02/2018 17:57:37 Service Control Manager 7040    None
Information 25/02/2018 17:41:32 WindowsUpdateClient 19  Windows Update Agent
Information 25/02/2018 17:41:32 WindowsUpdateClient 43  Windows Update Agent
Information 25/02/2018 17:41:27 Service Control Manager 7040    None
Information 25/02/2018 17:41:27 UserPnp 20001   (7005)
Information 25/02/2018 17:41:27 Ntfs (Microsoft-Windows-Ntfs)   98  None
Error   25/02/2018 17:41:18 DistributedCOM  10016   None
Information 25/02/2018 17:33:01 Service Control Manager 7040    None
Information 25/02/2018 17:31:28 WindowsUpdateClient 44  Windows Update Agent
Error   25/02/2018 17:30:59 DistributedCOM  10016   None
Information 25/02/2018 17:28:02 UserPnp 20001   (7005)
Information 25/02/2018 17:28:02 UserPnp 20003   (7005)
Warning 25/02/2018 17:27:59 WHEA-Logger 17  None
Information 25/02/2018 17:27:57 Power-Troubleshooter    1   None
Information 25/02/2018 17:27:57 Service Control Manager 7040    None
Information 25/02/2018 17:27:55 Kernel-Boot 25  (32)
Information 25/02/2018 17:27:55 Kernel-Boot 27  (33)
Information 25/02/2018 17:27:55 Kernel-Boot 32  (58)
Information 25/02/2018 17:27:55 Kernel-Boot 18  (57)
Information 25/02/2018 17:27:55 Kernel-Boot 30  (21)
Information 25/02/2018 17:27:55 BTHUSB  18  None
Information 25/02/2018 17:27:54 UserModePowerService    12  (10)
Information 25/02/2018 17:27:54 UserModePowerService    12  (10)
Information 25/02/2018 17:27:54 UserModePowerService    12  (10)
Information 25/02/2018 17:27:54 EventLog    6013    None
Information 25/02/2018 17:27:53 Kernel-General  1   (5)

奇妙なことに、Windows Updateの履歴では、今日、システム更新プログラムはインストールされていません。何が起こったのか理解するのに問題があり、今後は避けたいと思います。何がオフになっているアイデアはありますか?

2
deca

これらは疑わしいように見えます:Warning 25/02/2018 18:05:34 Kernel-PnP 219 (212)およびError 25/02/2018 18:05:33 hpdskflt 1001 Noneそしてこれはなぜ再起動があったのかを教えてくれるかもしれません:Information 25/02/2018 18:05:00 User32 1074 None

また、確かにいくつかのWindowsUpdateアクティビティが進行中です:Information 25/02/2018 17:41:32 WindowsUpdateClient 19 Windows Update Agent Information 25/02/2018 17:41:32 WindowsUpdateClient 43 Windows Update Agent

User32の詳細を確認しました。

プロセスc:\ windows\system32\svchost.exe(LAPTOP-XX)は、次の理由により、ユーザーNT AUTHORITY\SYSTEMに代わってコンピューターLAPTOP-XXの再起動を開始しました。オペレーティングシステム:サービスパック(計画)理由コード: 0x80020010シャットダウンタイプ:再起動​​コメント:奇妙なことに、WindowsUpdateの履歴に更新プログラムがリストされていません...

これは、Windows Update /機能パックのインストールが再起動の原因であることを明確に示しています。これらの機能パックのインストールは、WindowsUpdateの[設定]タブに常に表示されるとは限らないことに注意してください。

1
LPChip